Introduction
Welcome to Redstrings Production ("we", "our", or "us"), founded by Gaurav and operating from The White Space Studio in Nagpur, Maharashtra. We create luxury wedding photography, cinematic wedding films, and pre-wedding stories for celebrations across India, Dubai, and worldwide destinations.
This Privacy Policy explains how we gather, store, process, and protect your information when you visit our website (redstrings.in and redstringsproduction.com), contact us through inquiry forms, call, email, WhatsApp, or hire our team for photography and film services.
Core Promise: We never sell, rent, or trade your personal contact details, wedding itinerary, or private event footage to marketing agencies, brokers, or unrelated third parties. Period.
Information We Collect
We only collect information that is strictly necessary to communicate with you, plan your coverage, and deliver our artistry at the highest standard:
- Contact & Identity Details: Your name, partner's name, email address, phone and WhatsApp number, and primary city.
- Event & Wedding Details: Wedding and function dates, venue names and locations, approximate guest counts, event schedules, and personal creative preferences.
- Payment & Billing Data: Transaction references, invoices, and bank transfer confirmations. We do not store credit card numbers directly on our servers; payments are processed through secure banking and authorized payment gateways.
- Visual & Audio Materials: Photographs, cinematic RAW/LOG footage, candid sound recordings, and drone aerials captured by our crew during scheduled shoots.
- Technical & Browsing Data: Anonymous device information, browser type, referral URLs, and pages visited on our site to ensure the website runs fast and smoothly.
How We Use Your Information
We use your personal data transparently for the following legitimate business purposes:
- Inquiry & Consultation: To respond to your queries, check team availability, schedule in-person or video consultations, and provide detailed custom proposals.
- Contract & Production Execution: To prepare booking agreements, coordinate our crew travel, manage shooting schedules, and communicate before and during events.
- Editing & Delivery: To organize digital raw files, color grade footage, sound design films, edit master galleries, and deliver digital downloads or bespoke wedding albums.
- Customer Support: To provide post-delivery assistance, backup retrieval requests, or additional export formats.
Wedding Imagery, Films & Portfolio Rights
Cinematic wedding photography and filmmaking is an artistic visual craft. As is customary in the luxury wedding industry, Redstrings Production showcases select, tasteful photographs and cinematic films to represent our portfolio on our official website, Instagram, and YouTube.
Private Events & Discretion: We deeply respect personal discretion. If you or your family require complete confidentiality or non-disclosure (NDA / private wedding), please notify us during the booking and contract signing stage. We are proud to accommodate private weddings without public display.
All delivered client galleries are hosted via password-protected or secure private links, allowing you to choose who you share full-resolution galleries with.
Data Storage, Retention & Security
Your digital assets and personal details are safeguarded using enterprise-grade security protocols:
- Physical & Cloud Redundancy: Client RAW footage and photos are backed up across localized RAID storage arrays and secure cloud storage vaults to prevent data loss.
- Retention Period: Delivered high-resolution JPEG files and master wedding films are archived for at least one (1) year following final delivery, after which raw working files may be recycled to maintain storage infrastructure.
- SSL Encryption: All traffic on our website is secured with 256-bit TLS/SSL encryption.
Your Rights & Choices
In accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and international best practices (including GDPR principles):
- Right to Access: You can request a summary of the personal information we hold about you.
- Right to Correction: You can ask us to update or correct inaccurate contact information.
- Right to Erasure / Deletion: You may request the deletion of your personal contact records once contractual obligations and tax requirements have elapsed.
- Right to Withdraw Consent: You may revoke consent for non-essential communications at any time.
Contact & Grievance Officer
For questions regarding this Privacy Policy, your personal data, or to exercise your privacy rights, please connect with us directly:
Redstrings Production
The White Space Studio · Nagpur, Maharashtra, India